Payment Policy

At Brunoko, we aim to make every purchase simple, convenient, and secure. This Payment Policy explains the payment methods we accept, how payments are processed, and how we help protect your payment information when shopping on our website.

Accepted Payment Methods

Brunoko accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Available payment options may vary depending on your device, browser, location, and checkout eligibility.

Secure Payment Processing

All payments are processed through secure payment systems designed to protect your transaction information. Brunoko takes reasonable measures to help safeguard sensitive payment information during the checkout process.

We do not ask customers to send complete credit or debit card numbers, security codes, or passwords through email, text messages, or other unsecured communication channels.

When Will I Be Charged?

Payment is generally authorized and processed when you place your order. An order confirmation will be provided after your payment has been successfully completed and your order has been submitted.

If payment cannot be authorized or completed, your order may not be successfully placed.

Payment Verification

For security purposes, certain transactions may be subject to additional verification by the payment provider. If additional verification is required, the transaction may be delayed until the payment provider completes its review.

Brunoko reserves the right to decline or cancel an order when a payment cannot be properly authorized or when a transaction raises legitimate security concerns.

Incorrect or Failed Payments

If your payment fails, please verify that:

• Your payment information is entered correctly.
• Your card has not expired.
• Your billing information matches your payment method.
• Your payment provider has approved the transaction.
• Your available funds or credit limit are sufficient.

If the problem continues, please contact your bank, card issuer, or payment provider. You may also contact Brunoko Customer Support for assistance with your order.

Pricing and Currency

All prices displayed on the Brunoko website are presented in U.S. dollars (USD) unless otherwise stated.

Your payment provider may apply additional fees, exchange-rate charges, or other transaction costs depending on your account or financial institution. Brunoko does not control fees charged by your bank, card issuer, or payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, contact Brunoko Customer Support as soon as possible.

Because orders may enter processing quickly, we cannot guarantee that a change or cancellation can be completed after processing or shipment has begun.

If an eligible cancellation results in a refund, the refund will be processed according to our applicable refund procedures.

Refunds

Approved refunds are generally processed by Brunoko within 1–2 business days after the refund has been authorized or the applicable return has been processed.

After Brunoko issues a refund, the time required for the funds to appear in your account depends on your card issuer, bank, or payment provider.

Payment Security

Protecting customer payment information is important to us. Customers should also take reasonable precautions by using secure devices and networks, keeping account credentials confidential, and avoiding sharing payment information through unsecured channels.

If you believe your payment information has been compromised or you notice an unauthorized transaction, contact your financial institution or payment provider immediately and notify Brunoko if the transaction relates to an order placed with us.

Contact Brunoko

If you have questions about payments, billing, refunds, or an order, our Customer Support team is available to assist you.

Phone: +1 352 237 1223
Email: support@brunoko.shop
Address: 3100 SW College Rd Ste 334, Ocala, FL 34474, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

We aim to respond to customer inquiries within 1 business day.

Brunoko — Secure Payments, Straightforward Service, and a Customer-Focused Shopping Experience.